Marketplace · Maroof
Maroof verification — the badge Saudi customers look for.
Maroof is the Ministry of Commerce platform for verifying online stores in Saudi Arabia. Registration is free. We complete it correctly, link your registration or freelance document, write the store details, and install the badge on your site.
What it is
Why an unfamiliar Saudi store needs this more than a discount.
A customer finds your store for the first time. They have never heard of you. The question in their mind is not about your products — it is whether you are a real business or an account that will disappear with their payment.
Maroof answers that question before they have to ask it. It is run by the Ministry of Commerce, listing stores that have been verified against a Commercial Registration or a valid freelance document. Stores on the platform are subject to Ministry oversight, and the badge is displayed on the store's own website.
Registration is free. It does not require a paid intermediary, and it does not require a Commercial Registration if you hold a valid freelance document.
What it changes commercially
- Trust at the point of decision. A recognised verification badge on a store's footer does measurable work on first-time buyers.
- Discovery. Maroof is a directory in its own right, browsed by customers looking for verified Saudi stores.
- Signals elsewhere. Verified store status supports your credibility across payment providers, platforms and advertising reviews.
- Obligations, honestly. Being listed means your store is monitored. Store details need to be accurate and your return policy has to be real and published.
Requirements
What Maroof requires from you.
| Requirement | Individual / freelancer | Registered business |
|---|---|---|
| Identity | Nafath or Absher account for unified national access | Nafath or Absher account for unified national access |
| Registration document | A valid freelance document (وثيقة العمل الحر) issued through the freelance portal | A valid Commercial Registration issued by the Ministry of Commerce |
| Additional documents for companies | — | Articles of association where applicable |
| Store details | Store name matching your registered name, description, contact details and website link | Same, with the registered trade name used consistently |
| Social media links | Store social accounts added to the profile | Same |
| Payment methods | The payment methods you actually offer, listed accurately | Same |
| Return policy | A clear, published return and exchange policy | A clear, published return and exchange policy |
| Website | A live store URL where the badge can be installed | Same |
| Verification of consumer protections | Details consistent with the requirements of e-commerce regulations | Same |
Maroof registration is free of charge and completed entirely online. Requirements are set by the Ministry of Commerce and can be updated, so we confirm the current set before submitting.
Levels
How store standing is built up.
| Level | What it generally involves | Commercial effect |
|---|---|---|
| Basic registration | Account created and core store details entered | The store appears in Maroof and can display the basic badge |
| Enhanced | Commercial registration or freelance document linked, social and contact details completed | Improved standing within the directory and a stronger trust signal |
| Advanced | The above, plus clear published policies and positive customer engagement | Higher visibility in Maroof search and a more prominent badge |
| Fully verified | The above, plus a linked payment gateway and a genuine, verifiable business presence | The highest trust level, and the position Google and customers respond to best |
Level criteria are determined by the platform and by the documentation you are genuinely able to provide. We prepare all your official documentation accurately and transparently according to official platform standards.
Common problems
Why Maroof applications get rejected or stall.
Process
How we handle it.
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1
Assess
We check whether you qualify through a Commercial Registration or a valid freelance document, and identify anything the review would likely reject.
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2
Prepare
Store details, description, policies, contact information and payment method listings written to be accurate and complete.
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3
Submit
Registration completed through Nafath or unified national access, with your document linked correctly.
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4
Install and maintain
The badge code installed on your website once approved, and your store details kept current as your business changes.
Our Maroof Verification Standards
Official Ministry of Commerce verification to establish authentic consumer trust across Saudi Arabia.
- CR & National ID Match: Ensuring complete legal alignment before application submission.
- Storefront Compliance: Reviewing return policies, contact details, and VAT disclosures.
- Fast-Track Submission: Direct processing through the official Maroof portal for swift approval.
- Gold Badge Integration: Embedding verified Maroof trust badge and QR code on your website.
Complete consumer protection compliance that maximizes buyer trust.
Questions
Maroof FAQs.
Is Maroof registration really free?
Yes. Registration on Maroof is free and completed online through unified national access. Nobody should be charging you a government fee for it, because there is no government fee. Our charge is for the work — getting your store details, policies and documentation right so the review goes through, and installing and maintaining the badge.
Do I need a Commercial Registration?
Not necessarily. Individuals can register using a valid freelance document issued through the freelance portal. Businesses register against their Commercial Registration. Which applies depends on how you are operating, and we will tell you which route fits your situation.
How long does it take?
Registration takes a short time if your documents are ready. Review is typically completed within a couple of days, though it can take longer if the reviewer raises questions about store details or policies. The delays we see are almost always caused by a name mismatch, a missing return policy, or a website that is not live.
What happens if I change my store details later?
Update them in Maroof. The platform is monitored, and store information that no longer matches reality is exactly the kind of thing that costs you the verification you paid nothing for but worked to get. We recommend a review of the listing at least a couple of times a year, or whenever your contact details, name or website changes.
Does the badge actually help sales?
We cannot put a number on it, and anyone who does is inventing one. What we can say is that the badge addresses the specific doubt a first-time buyer has about an unknown Saudi store, and that it is displayed by stores that take trust seriously. It is one of the few genuinely cheap trust signals available to a small store.
Do I need a physical address?
Requirements relate to your registration document and a working store presence, not necessarily a retail premises. If you are registered through a freelance document or as a sole establishment, the registration itself is what is verified. If your business genuinely has premises, the details should match what is registered.
Can you do this if my store is on Salla or Zid?
Yes — and in fact the platforms handle much of the groundwork, so the work concentrates on the Maroof application itself, the policies, and installing the badge on the storefront. It is a natural companion to store setup, which is why we usually do both together.
Maroof
Get your store verified on Maroof
Tell us whether you hold a Commercial Registration or a freelance document, and send your store link. We will confirm what is needed.
Prefer to speak directly?
Reach us directly via WhatsApp or phone to discuss your project.
We usually reply within one working day.
Before you write
Have these ready and we can give you a clear answer in the first reply:
- Your business and your city
- Whether you hold a Commercial Registration (CR)
- Whether a website or seller account already exists
- The platform you are targeting, if any
Opening a store and want it verified from day one?
Setting up the store and Maroof together takes one pass instead of two, and the badge is live from launch rather than added later.